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AutoICE
With our patented AutoICE, or Automated Interactive Conversation Editor tool, you can quickly and cheaply create and deliver virtually unlimited amounts of very realistic, highly interactive online simulations of your best performers doing their jobs.
Learners can watch over the shoulders of these experienced virtual professionals as they interact with virtual customers. Because the learner has the opportunity to witness all the variety inherent in these exchanges, they can start to learn the patterns of the job as it really works, rather than the way it is usually presented in textbooks.
When they are ready, learners can actually participate online. They, and their managers, can get a score. Importantly, since the measurement reflects how well the person can actually do the job (rather than how they can score on a test about the job) the results are race-, gender- and age-blind.
Want to know more? Contact us to talk about our capabilities, or to arrange a demo.
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